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Evidence Guide: BSBLEG304 - Apply the principles of confidentiality and security within the legal environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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BSBLEG304 - Apply the principles of confidentiality and security within the legal environment

What evidence can you provide to prove your understanding of each of the following citeria?

Work within accepted codes of conduct

  1. Submit work for review and approval by the legal practitioner who delegated the task/s
  2. Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation
  3. Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter
  4. Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter
  5. Treat clients and fellow workers with respect
  6. Take care to behave with honesty and integrity at all times
  7. Direct trust account monies to legal practitioner for receipt
Submit work for review and approval by the legal practitioner who delegated the task/s

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Treat clients and fellow workers with respect

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take care to behave with honesty and integrity at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Direct trust account monies to legal practitioner for receipt

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow confidentiality procedures

  1. Assess information with regard to what is and what is not disclosable
  2. Use discretion and judgement in all communications
  3. Discuss clientrelated matters only within the confines of the practice and with appropriate personnel
Assess information with regard to what is and what is not disclosable

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use discretion and judgement in all communications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss clientrelated matters only within the confines of the practice and with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow security procedures

  1. Appropriately store and secure file related information, including electronically stored information
  2. Hold discussions relating to client matters in a private location
  3. Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures
  4. Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures
Appropriately store and secure file related information, including electronically stored information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hold discussions relating to client matters in a private location

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Work within accepted codes of conduct

1.1 Submit work for review and approval by the legal practitioner who delegated the task/s

1.2 Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation

1.3 Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter

1.4 Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter

1.5 Treat clients and fellow workers with respect

1.6 Take care to behave with honesty and integrity at all times

1.7 Direct trust account monies to legal practitioner for receipt

2. Follow confidentiality procedures

2.1 Assess information with regard to what is and what is not disclosable

2.2 Use discretion and judgement in all communications

2.3 Discuss clientrelated matters only within the confines of the practice and with appropriate personnel

3. Follow security procedures

3.1 Appropriately store and secure file related information, including electronically stored information

3.2 Hold discussions relating to client matters in a private location

3.3 Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures

3.4 Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Work within accepted codes of conduct

1.1 Submit work for review and approval by the legal practitioner who delegated the task/s

1.2 Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation

1.3 Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter

1.4 Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter

1.5 Treat clients and fellow workers with respect

1.6 Take care to behave with honesty and integrity at all times

1.7 Direct trust account monies to legal practitioner for receipt

2. Follow confidentiality procedures

2.1 Assess information with regard to what is and what is not disclosable

2.2 Use discretion and judgement in all communications

2.3 Discuss clientrelated matters only within the confines of the practice and with appropriate personnel

3. Follow security procedures

3.1 Appropriately store and secure file related information, including electronically stored information

3.2 Hold discussions relating to client matters in a private location

3.3 Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures

3.4 Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures